Politique de remboursement

Return Policy

At ABBESS Records, we want you to be fully satisfied with your purchase. If something isn't right, you have the option to return or exchange your item under the conditions outlined below.

📅 Return Period

You have 14 days from the delivery date to request a return.

📨 How to Request a Return

Before sending anything back, please contact us via email at contact@abbessrecords.com with your order number and the reason for the return.
Returns must be sent to the following address:

ABBESS Records
190 boulevard de Charonne
75020 Paris
France

📦 Return Conditions

All items are eligible for return, provided that they are:

• In perfect condition (unused, unworn, unwashed),

• In their original packaging,

• Accompanied by proof of purchase.

Items that are damaged or do not meet these criteria will not be accepted.

🔁 Exchanges

Exchanges are possible (e.g., for a different size or item).
Shipping costs for sending the replacement item are the responsibility of the customer.

💸 Refunds

Once we receive and inspect your return, we will confirm via email whether the refund has been approved.
Refunds are issued using the original payment method within 5 to 10 business days after we receive the returned item.
Initial shipping costs are non-refundable.

❓ Need Help?

For any questions regarding returns or exchanges, feel free to email us at contact@abbessrecords.com.